09. Open Standards

Contents

Use open standards and common government platforms where available.

How point 9 improves their service

Using open standards and common government platforms means they:

  • save time and money by reusing things that are already available
  • can move between different technologies when they need to and don’t get locked into contracts which are difficult to end
  • can quickly and easily change their service when they need to
  • can give their users a more consistent experience of using government services online - this builds trust

How they’ll be assessed

Their assessment and the questions the assessors ask them will vary depending on their service and what it does.

In the discovery assessment

To pass the discovery assessment, the service team usually needs to show:

  • that they’re planning to use open standards
  • they have considered common platforms the service could use and identified needs in common, if any, with any other government services

In the alpha assessment

To pass their alpha assessment they usually need to explain:

  • how they’re using open standards and common platforms to avoid getting locked into contracts
  • the common platforms they’ve identified which their intended system could use
  • any user needs they’ve identified that are common to other services and how they’re going to meet them in a way that’s consistent with the rest of government

In the beta assessment

To pass their beta assessment, they usually need to explain:

  • how they’re using open standards and common platforms to avoid getting locked in to contracts
  • what the service outputs to users and in what format
  • the common data they hold and their commitment to publishing it
  • how they’re using common government platforms
  • how they’re integrating with any external or legacy systems
  • any common user needs their service meets and what they’re reusing from across government to help meet that user need